Microsoft Bookings
Microsoft Bookings review
Microsoft Bookings gives an Outlook- and Teams-based business a customer booking page without introducing another scheduling vendor. Customers can select services and staff, while appointments, confirmations and online meeting links stay inside Microsoft 365.
Explore Microsoft Bookings if your team already works in Outlook and Teams and your current subscription includes it.
What Microsoft Bookings does well
Shared booking pages can expose selected services, staff and availability without showing private calendars. Microsoft documents support for reminders, custom questions, group bookings and several booking calendars, with some advanced virtual-appointment and SMS features tied to particular licences. The close connection with Outlook and Teams is the main reason to buy—or to use what the business may already be paying for.
What to check
Bookings is not sold as a simple standalone subscription. Confirm which Microsoft 365 users need a licence, whether the plan includes the required SMS or virtual-appointment features, and how external staff are handled. A business that needs packages, marketplace discovery, rich service intake or salon checkout may find a specialist product easier.
Verdict
Microsoft Bookings is a sensible first test for a Microsoft-centred service team. Compare Google Calendar appointment schedules for a Google-based business and Setmore for a separate, simpler booking product.
See Microsoft Bookings in Microsoft 365, then return to the main scheduling guide if its plan or service controls fall short.
Compare all appointment scheduling software
- Return to the appointment scheduling comparison See the full shortlist, focused guides and two-question recommendation.